PiCOS is a complete end-to-end phone center management solution. From hardware infrastructure to reporting, decision support, labor management, and accounting PiCOS provides the tools to better manage your phone center.

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Start offering your customers the convience of 24/7 payment options with the PiPAY automated phone payment system.
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PiDIAL is an add-on to the PiCOS management framework or can operation as a stand-alone product.  PiDIAL provide auto-dial and predictive dial.  Live calls can be routed to an agent or play a pre-recorded outgoing message. Learn More

 Utilizing voice over IP Focal Pointe can get your business operating on PiCOS in short time. In some cases all that is necessary to begin using PiCOS is an Internet connection and an IP phone.  

 

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In addition to Polycom™, Aastra™ and Snom™ VoIP products Focal Pointe offers a complete line of "house" branded phones. Learn More